FAQ

Gift Card FAQs

In support of the US Travel Association’s National Tourism and Travel Week happening May 3-9, 2020, Cadillac Hotel & Beach Club is offering the Spirit of Travel Gift Card Sale where you can enjoy exclusive gift card savings. View frequently asked questions below:

 

Q: How can gift cards be purchased?

A: Gift cards can be purchased online here directly on our website.

 

Q: What deals are available? 

A: The following denominations are offered: 

  • Purchase $100 for a value of $150
  • Purchase $200 for a value of $300
  • Purchase $300 for a value of $450
  • Purchase $400 for a value of $600
  • Purchase $500 for a value of $750

Q: Does a gift card expire?

A: The promotional value (i.e. $50 of $150) is valid until December 31, 2021. The purchase value (i.e. $100 of $150) never expires. 

 

Q: When can I purchase gift cards from the Spirit of Travel Gift Card Sale?

A: Gift cards can be purchased beginning Monday, May 4 through Tuesday, May 26, 2020.

 

Q: How do I redeem my gift card?

A: Starting on July 5, 2020, you can apply gift cards to room rate charges by simply presenting your gift card at check-out to apply towards eligible charges.

 

Q: What charges can I use my gift card for?

A: Guests can use these towards reservations booked via the hotel’s website or by calling the hotel directly. Gift cards cannot be applied towards bookings made on a third party site, such as Expedia. Gift cards cannot be redeemed for restaurant, in-room dining, parking, taxes, fees or other charges. 

 

Q: Can I use a gift card at another affiliated hotel?

A: No, gift cards are only redeemable at the hotel that it was purchased. The hotel name is displayed on the gift card.

 

Q: Can I purchase a gift card as a gift?

A: Yes! You can purchase a gift card that will be sent to your recipient’s email address.

 

Q: What types of gift cards are available?

A: Our gift cards are electronic only. They can be presented via mobile device or via print out for redemption. Physical gift cards are not available.

 

Should you have any further questions or need additional assistance, please contact us at 305.538.3373.