Is the hotel open?
Yes, our seaside hotel & beach club is open!
Are Miami beaches open?
Yes, Miami - Dade County beaches are open.
Are the pools open?
YES - Relax and unwind at our adults-only Cabana Pool or escape the heat with all your friends and family at our Cadillac Pool.
Are the on-site bars and restaurants open?
Our Lobby Bar is open Thursday - Sunday. Beach food & beverage service is available Thursday - Sunday and pool side service is available all day every day. Donna Mare is open from 7:30am with physical distancing guidelines in place.
Can I order in-room dining?
In-room dining is not currently available however guests may order from Donna Mare for pick up. Orders must be picked up directly when ready. Your order will include single use eco friendly plastic ware which can be disposed of after your meal.
Is the fitness center open?
YES - our fitness center is open!
Do you have to wear a mask at the hotel?
Following the federal guidelines and for the safety of our guests and team members, we ask that you wear a mask in all public spaces.
Is valet parking available?
YES - We are only offering valet parking
What else should I know before I get to the hotel?
We have paused traditional Housekeeping Service, but we would be happy to offer a room refresh upon request, as well as deliver essential items such as:
- Extra towels
- Replacement bed linens
Yoga classes are temporarily unavailable
Can I bring my pet?
Per local government mandate, only therapeutic and service animals will be allowed, no other pets are permitted at this time.
What’s open in the neighborhood?
Check with our concierge upon arrival for the updated information and for recommendations.
For additional information and to review the most up-to-date COVID-19 travel guidelines for Miami please visit https://www.miamiandbeaches.com/travelguidelines.